Return Policy
Return Policy:
We appreciate your purchase and strive to provide you with high-quality products. Our return policy is designed to ensure a smooth process while taking into consideration the nature of our unique items.
1. Eligibility for Returns:
- Returns are accepted within 30 days from the date of delivery.
2. Unopened and Unused Items:
- To be eligible for a return, the item must be unopened, unused, and in its original packaging. We cannot accept returns for items that show signs of wear or damage.
3. Inspection Upon Receipt:
- Upon receiving your order, please inspect the items immediately. Any discrepancies or defects must be reported within 24 hours of delivery to be eligible for return.
4. Return Authorization:
- Prior to returning any item, you must contact our customer support team to obtain a Return Authorization (RA) number. Returns without an RA number will not be accepted.
5. Return Shipping:
- The customer is responsible for the cost of return shipping. We recommend using a trackable shipping service to ensure the safe return of the item.
6. Refund Process:
- Once the returned item is received and inspected, a refund will be processed. Please allow 1-3 days for the refund to be reflected in your account.
7. Refund Method:
- Refunds will be issued in the original form of payment.
8. Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us immediately. We will provide instructions on how to return the item or arrange for a replacement.